The Wedding Coach ("we," "us," or "our") provides wedding DJ, MC, photo booth, uplighting, and related entertainment services in Cleveland and throughout Northeast Ohio. By visiting our website, submitting an inquiry, requesting a quote, or booking our services, you agree to these Terms of Service and Privacy Policy. If you do not agree, please do not use our website or services.

Quotes and availability are estimates until a signed agreement and any required retainer are received. Event dates are reserved on a first-come, first-served basis. The specific scope, pricing, deposit, balance, and cancellation terms for your event are governed by the written service agreement you sign with us, which controls in the event of any conflict with these general terms.

You agree to provide accurate event details (date, venue, times, and contact information) and to notify us promptly of any changes. We are not responsible for service limitations caused by venue restrictions, power or space constraints, weather, or circumstances beyond our reasonable control.

Retainers are generally non-refundable because they reserve your date and prevent us from booking other events. Final balances are due per your signed agreement. Any rescheduling or cancellation is handled according to the terms of that agreement.

We respect your privacy. We collect only the information needed to respond to your inquiry and provide our services. This may include your name, email address, phone number, event date, venue, and any details you choose to share through our forms, quote tool, phone, text, or email.

We use this information to respond to inquiries, prepare quotes, coordinate and deliver services, process payments, and communicate with you about your event. We do not sell or rent your personal information. We may share information with trusted service providers (such as our booking, payment, analytics, and messaging providers) only as needed to operate our business, and we require them to protect your information.

Our website uses cookies and analytics tools (such as Google Analytics) to understand how visitors use the site and to improve our services. You can control cookies through your browser settings. You may request access to, correction of, or deletion of your personal information by contacting us using the details below.

The Wedding Coach uses text messaging, powered by Twilio, to communicate with couples and clients about quotes, bookings, event planning, and related updates. By providing your mobile phone number and opting in through our forms, quote tool, or by texting us, you agree to the following SMS/text messaging terms.

Our website and communications may link to third-party websites and tools (such as our online quote/inquiry platform, review sites, and social media). We are not responsible for the content or privacy practices of those third parties. Please review their policies separately.

To the fullest extent permitted by law, The Wedding Coach's total liability arising out of or relating to our services is limited to the amount you paid for the services in question. We are not liable for indirect, incidental, or consequential damages. Nothing in these terms limits liability where it cannot be limited under applicable law.

We may update these Terms of Service and Privacy Policy from time to time. Changes are effective when posted on this page, and the "Last updated" date above reflects the most recent revision. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms.